We may want fewer emergencies, yet the clarity of purpose and satisfaction of solving an urgent problem can be compelling. Erica D’Eramo explores what draws teams into workplace firefighting, how organizations reinforce the pattern, and what it takes to give prevention and steady performance the attention they deserve.
Bridging Humble Inquiry and High Accountability
When the stakes are high, people expect clear, decisive leadership. Asking for input can feel complicated when everyone expects you to have the answer. Drawing on offshore operations and emergency management training, Erica D’Eramo explores how humble inquiry supports that responsibility. Learn how to ask focused questions, explain why you’re seeking input, and make decision ownership explicit so your team can contribute the context you need.
A Few of Our Favorite Books for Asking Better Questions
Why Not Why? Shifting From Judgment to Curiosity
From Signals to Strategy: The Evolution of Two Piers
Even Our Brains Need Zoomies Sometimes
Strategic thinking needs more than uninterrupted focus. In the final installment of our “Listening for the Signals” series, we explore how unstructured time helps our brains connect ideas, work through problems, and create the mental space leaders and organizations need to move beyond constant tactical execution.
Crying in Coaching: When Emotions Enter the Chat
Nearly every time a client cries during a coaching session, the tears come with an apology. But emotion is not out of place in coaching, and it does not automatically turn the conversation into therapy. Tears may simply signal that we’ve brushed up against something important, even when we don’t yet know exactly what that is.








