In Part 1, we explored how patience, curiosity, and safety can allow an animal—or a human—to reveal their full self. We saw how behavior under stress isn't a fixed identity, and how presence and belief can transform outcomes.
In this installment, we shift from observation to introspection. What does it actually take to build confidence? And what well-intended advice might be quietly eroding it?
I watched my boss hurriedly hit the mute button. We were onboard a floating production storage and offloading (FPSO), floating in the Atlantic Ocean, and dialed into a large international call with operations leaders from around the world.
“Welp, I messed that one up! Yikes.” He chuckled and shook his head. I stood by his desk, transfixed, watching in awe as he let his faux pas roll right off his back.
